Shipping Policy

We process all orders within 1–3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.

Shipping Coverage

We currently ship across India.

Estimated Delivery Time

• Metro Cities: 3–5 business days

• Non-Metro / Remote Areas: 5–8 business days

Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges (if any) will be clearly displayed at checkout before payment.

• Free shipping may be available on selected products or during promotional periods.

Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS to monitor delivery status.

Delays & Issues

If your order is delayed beyond the expected delivery time, please contact our support team with your order ID.

Refund & Return Policy

We value customer satisfaction and aim to provide a smooth return and refund process.

Returns

• Products can be returned within 7 days of delivery.

• Items must be unused, undamaged, and in original packaging with all tags intact.

• Certain items (custom-made, digital products, personal-care items) are non-returnable.

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• Approved refunds will be processed to the original payment method within 5–7 business days.

Replacement

• If you receive a damaged or defective product, contact us within 48 hours of delivery with photos/videos.

• We will arrange a replacement at no additional cost.

Cancellation

• Orders can be cancelled before dispatch.

• Once shipped, cancellation requests will be treated as returns.

Non-Refundable Cases

• Incorrect address provided by the customer

• Failed delivery due to customer unavailability

• Minor color or design variations due to screen differences